How to Pay the Union Power Bill :
Union Power is an electric utility company. It provides its services to the people of Mecklenburg, Rowan, Cabarrus, Stanly, and the union counties in North Carolina. They offer reliable and affordable electrical services to their customers.
Union Power Bill :
Union Power offers several payment options to pay your utility bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment methods below, which are right for you.
Pay Union Power Bill via Online Method :
You can make payment for the Union Power bill through the online payment method. But, before start making the payment, you have to register first. If you already completed the registration process, then follow these simple steps below:
- You have to visit this link services.union-power.com.
- Then, you have to click on the ‘Pay Now’ option, or directly go to the services.union-power.com/onlineportal/Customer-Login page.
- Then, on the provided field, input the account number or user ID and Password.
- After providing your login credentials, you have to select the Login button.
- Then, follow the steps further to make your utility bill payment.
Pay Union Power Bill by AutoPay :
AutoPay allows customers to pay their utility bills automatically from their credit cards or e-checks. With AutoPay, you will never miss a bill payment. To enroll in AutoPay, you have to follow these simple steps:
- You have to click on this link services.union-power.com.
- Then, under the Payment option select AutoPay.
- Under AutoPay, you have to choose the Credit Card or E-Check option.
- Then, enter your account number or user ID and password on the provided field.
- After providing your login credentials, you need to select the Login button.
- Once you logged in to your account, you have to look for the AutoPay option.
- Then, follow the steps further to make your utility bill payment.
Pay Union Power Bill by Mobile App :
Make your utility bill through the Union Power mobile app. Through the Union Power mobile app, you can easily monitor your account 24/7 and manage your account. You will get this app on both, android and iOS devices. If you are using an Android device, then you have to visit the Google Play Store to download the app. iOS users will get it from the Apps Store. After downloading the app, you have to log in to your Union Power account. From there, you can make the payment very easily.
Pay Union Power Bill by Phone :
Pay your Union Power bill over the phone. While making the payment, you will require your Union Power account number and banking details. You need to dial 800-794-4423 from your phone. It is a completely free payment service if you make a payment through the automated phone service. For bill payments made through a customer service representative, you have to pay a fee of $5. After calling on this number, you just have to follow on-call instructions to make your utility bill payment.
Pay Union Power Bill by Mail :
You can choose to pay your Union Power bill through the traditional mail method. You can send your money order or personal check by mail. You must have to include your account number on your check. Your mail payment method will take time to process. Make sure that you have enough time to pay your utility bill. You have to send your payment stub to the address below:
Union Power Cooperative
P.O. Box 63047
Charlotte, NC 28263-3047
Also Read : Georgia Natural Gas Bill Pay
Pay Union Power Bill in Person :
You can also pay your Union Power bill in person. You can make payments by using cash. You have to visit any one of their two office locations to make the payment. You have to visit the following locations to make the payment:
1525 North Rocky River Road
Monroe, NC 28110
Mon to Fri: 8 am to 5 pm
475 South Main Street
Oakboro, NC 28129
Mon to Fri: 8 am to 5 pm
How the Penalty Fees Work :
There is a wide variety of fees that you have to pay on a monthly and non-recurring basis. You will be charged the security deposit, late payment fees, activation fees, returned check fees, and other charges.
- Security Deposit: Depending on your credit score, you will be charged the security deposit from $175 to $375.
- Activation: For the first time, you have to pay $25 for the activation fee.
- Late Payment: If you cannot make the payment by the due date, you have to pay the late payment fees. For the late payment fee, you have to pay 1.5% of the past due amount or a minimum of $5.
- Reconnection: If any reason, your service is disconnected, then you have to pay $25 for reconnection.
- Meter Tampering: For meter tampering fees, you have to pay $250 to $500.
Things to Do If You Can’t Pay the Bill :
Union Power offers several payment assistance programs for customers. These are the following assistance problem available for the customers who are having a problem to pay your utility bill:
- Payment Arrangement: For anything about the payment arrangement program, you have to contact the customer service department.
- Level Billing: It allows the customers to breaks down the bill into 12 equal payments.
- Cold Water Disconnection: If you meet a certain qualification, your utility service will not be disconnected during the months from December to March. This service is available for senior citizens of 65 old, disabled, or both.
Union Power Phone Number :
In any case, you need to contact the customer service department, then you have to contact at:
Headquarter:
1525 North Rocky River Road
Monroe, NC 28110
Call At: 704-289-3145 | 800-922-6840
District Office:
474 South Main Street
Oakboro, NC 28129
Call at: 704-485-3335 | 800-922-6840
Reference Link :
services.union-power.com/onlineportal/Customer-Login